Cmed Solutions respects the privacy of everyone who visits our website, including physicians, practice staff, and patients of the practices we serve. This policy explains what information this site collects, why it is collected, and the choices you have. It covers this website only. It does not cover information we receive from the practices we bill for, or information you give us by phone, by email, or on paper.
Information You Give Us
When you complete the contact form on this site, we receive what you type into it, such as your name, email address, phone number, and message. We use that information to answer your question or respond to your consultation request. Our form runs on our own web server rather than an outside form service. Submissions are stored on our website and sent to our office by email. They are not used for any unrelated purpose.
An automated filter on our web server checks form messages for spam and may hold a suspicious message for our staff to review. This check happens on our own server and does not send your information to an outside company.
Please do not include medical details, insurance member numbers, or account numbers in the contact form. If you have a question about a bill, call our office at (972) 723-1023.
Information Collected Automatically
Like most websites, this site records basic technical details when a page loads, including the pages viewed, the approximate region a visit came from, the referring website, and the browser and device type. This information tells us which pages are useful and where visitors have trouble. It is not used to identify you personally.
Analytics and Cookies
We use two analytics tools. Matomo is hosted on servers operated by our website provider, which means the measurement data it produces stays with us rather than being shared with an advertising network. We also use Google Tag Manager, which loads Google measurement services such as Google Analytics. Google processes that data under its own privacy policy and may set cookies in your browser.
Cookies are small files a website stores in your browser. The ones used here support analytics and normal site function. You can block or delete cookies in your browser settings, and Google offers an opt-out for its analytics products. Blocking cookies will not prevent you from reading this site or submitting a form.
Search Engines
Search engines including Google and Bing crawl public pages on this site so people can find us. We use the free webmaster tools these companies provide, which report the search terms that led visitors here and any technical problems they find. Those reports are aggregate counts and do not identify individual visitors to us.
Search engines operate independently of Cmed Solutions. What they collect, and how long they keep it, is governed by their policies rather than ours.
Embedded Content
Our pages include a Google Maps frame so you can find our office. Loading that map connects your browser to Google, which may collect data about the request the same way it would if you visited Google Maps directly. We do not receive that information.
This site also loads its fonts from Google Fonts and its icons from an outside icon service. When a page loads, your browser requests those files from their servers, which receive basic technical details such as your IP address and the page that made the request. We do not receive that information either.
Social Media Links
Our website links to our Facebook and LinkedIn pages. Those pages run on the social media company's site, not ours. Anything you do there, such as following us or leaving a comment, is handled by that company under its own privacy policy and terms. If you send us a message through one of those pages, we receive the message and treat it the same way we treat anything else you tell us directly.
What We Do Not Do
We do not sell your personal information, and we do not trade or rent it to advertisers or data brokers. We share information only with the service providers that keep this website running, and only as needed for them to do that work, or when the law requires disclosure. Those providers are our website host and developer, the email delivery service that sends form submissions to our office, and the analytics tools described above.
Patient Billing Records
Because we handle billing for medical practices, we work with patient billing and insurance records. Those records come to us from the practices we serve. They are kept in secure billing systems separate from this website, are handled under our HIPAA compliance program, and are treated as confidential. We use and release them only to bill and collect for the practice, at the request of the patient or the practice, to insurance companies and other payers as needed to process a claim, or where the law requires it.
Nothing you enter on this site is added to a billing record until our staff reviews it. If you are a patient with a question about how your health information is used, your medical practice's Notice of Privacy Practices explains your rights.
Children
This site is intended for adults and is not directed to children under thirteen. We do not knowingly collect information from children. If you believe a child has submitted information through this site, contact us and we will remove it.
Changes and Questions
We may update this policy as the site changes or as legal requirements change, and the revised version will be posted on this page. If you have a question about anything described here, or you want to know what information we hold about you, reach us through our contact page.
Last updated November 9, 2026.